METHODES & OUTILS
ERROR PREVENTION TOOLS.
Checklists: determining possible workplace hazards, risks and should be completed before working, during inspections, reported on, used as a basis for safety recommendations and filed for record-keeping purposes
Concurrent verification: act of ensuring the correct component is identified and manipulated, in compliance with an approved procedure, by two qualified individuals; with one person performing while the other watches the manipulation that, if performed improperly, would trigger immediate, irreversible harm or external.
Independent verification: A series of actions by two qualified individuals working independently to confirm the condition.
OBSERVATIONS: This skill involves observing workers firsthand while they perform their assigned tasks and provide crucial feedback. Observations provide supervisors (and managers) with the opportunity to see the behaviors workers are choosing and the conditions that often encourage those behavior choices.
Peer Checking : close monitoring of a performer’s actions by a second knowledgeable person who is prepared to catch and prevent an error by the performer.
2 (or 5) Minute Rule: take a couple of minutes (more or less) before starting work. Take time to think!
Stop (When Unsure) or STAR (Stop, Think, Act and Review) Think about the intended action and its expected response before performing an action and to verify the results are as intended.
Pre-Task Hazard Assessment Before performing work, supervisors and workers meet to discuss the assigned task, its objectives, and its hazards to clearly understand what to accomplish and what to avoid.
COACHING : partner with people using a facilitative approach that may involve teaching, modeling, practicing, and providing feedback and correcting someone involves making him or her aware of unacceptable behavior that must stop immediately.
THREE WAY COMMUNICATION : Formal verbal exchange of information between two persons in a clear, concise manner.
